Frequently Asked Questions
Everything you need to know about our fresh, farm-to-table delivery.
How do you ensure the freshness of the produce during shipping?
We use temperature-controlled packaging and specialized cold-chain logistics to ensure your food arrives as fresh as the moment it was harvested.
Where does Greenhouse source its products?
We partner exclusively with local organic farms and sustainable producers who adhere to the highest standards of quality and environmental care.
Can I modify or cancel my subscription order?
Yes, you can manage your subscription through your account dashboard. Changes must be made at least 48 hours before your scheduled delivery date.
What is your return policy for perishable items?
If your order arrives damaged or does not meet our quality standards, please contact us within 24 hours of delivery for a full refund or replacement.
Do you offer delivery to my area?
We currently deliver to most major metropolitan areas. You can check your eligibility by entering your zip code on our homepage.
Are your packaging materials recyclable?
Absolutely. Our boxes, insulation, and gel packs are 100% recyclable or compostable to minimize our environmental footprint.